Columbia University Health ServicesHealth Library |
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How Do I Help My Friend?General Information
I think my friend may have a serious emotional problem — how can I help?
Reach out, talk to the distressed person, and listen to what he or she is going through.
Some people fear that approaching a distraught individual will make things worse. Actually, giving caring and nonjudgmental support may help your friend feel less alone and misunderstood. You can ask questions, such as, "How long have you been feeling this way?" or "Have you spoken with anyone else about all of this?"
Encourage the person to seek help.
Encourage the person to seek professional help at Counseling and Psychological Services (CPS). If the student does not want to see a CPS counselor, urge him or her to speak with someone else trained to provide assistance, such as a dean or member of the Residential Programs staff. You can offer to go with the person to talk with someone. If they refuse help, you should seek assistance from an RA, dean, or member of the counseling staff yourself. CPS counselors are available to consult with you about how best to help another person.
If you feel worried that the person is considering suicide, don't be afraid to ask.
Asking does not increase the risk of suicide occurring. In fact, people are often relieved to have others acknowledge the depths of their feelings. Most people considering suicide are ambivalent about this choice. The behaviors that have drawn your attention are often a cry for help.
Take any concerns about suicide very seriously.
A frequent cause of suicide is a major mental illness or psychiatric condition, which requires professional intervention. As a friend, you can offer very important caring and support, but ultimately the individual needs professional treatment. Remember that you cannot determine someone's degree of risk or provide treatment to a suicidal person on your own, they need professional help.
Do not agree to keep suicidal thoughts in confidence.
It is an act of friendship and loyalty, not of betrayal, to seek needed assistance for a suicidal person. Regardless of the circumstances, any reference to suicide should be considered serious. If an individual alludes to any details about planning a suicide attempt, immediate intervention is critical. Seek help right away. Go Ask Alice!Go Ask Alice! is the health question and answer Internet service produced by the Alice! Health Promotion Program. If it's on your mind, it's probably on Go Ask Alice! QuestionsOn-Campus ResourcesAt any time of day or night, if you feel that you or someone you know is at risk, you should call Campus Security at 212-854-5555 (or x99 from any campus phone). The officer on duty will take immediate and appropriate action on your behalf. This may range from contacting the counselor on call to assisting a student who needs immediate hospitalization. In an acute crisis, students can always dial "911". Counseling and Psychological Services supports the psychological and emotional well-being of the campus community by providing counseling, consultation, and crisis intervention. For more information go to Making Appointments. For urgent medical issues when Health Services is closed contact the clinician-on-call at 212 854 9797. CAVA is a student-operated and NY State certified volunteer ambulance corps that provides pre-hospital emergency medical treatment and transport. Dial 99 from any on-campus phone or 212 854 5555. Off-Campus Resources |
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Important Phone Numbers
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