Continued in-person and virtual access to healthcare visits through Columbia Health

Dear Students,

In light of ongoing campus access restrictions, I write to remind you that eligible students continue to have access to medical and mental health visits through Columbia Health, as well as health promotion and education visits, disability accommodations support, and violence prevention and advocacy.

In-person medical or mental health visits

• Schedule a same-day appointment with Medical Services* via the Patient Portal or by calling 212-854-7426. You may be asked to show your appointment confirmation at the 116th St. and Amsterdam access point to facilitate entry to campus.
• To schedule a follow-up appointment with your provider at Counseling and Psychological Services (CPS)*, call 212-854-2878. You may be asked to show your appointment confirmation at the Auditorium access point on Broadway to facilitate entry to Lerner.
• Access to Sexual Violence Response is available in Lerner Hall.  Please call 212-854-4357 (HELP) for assistance.
   

Virtual visits

If you are in New York State:

• Schedule a same-day telehealth appointment with Medical Services* via the Patient Portal or by calling 212-854-7426. Be sure to select “telehealth.” You will see the secure link in your Patient Portal starting 30 minutes before your appointment.
• Schedule a treatment planning session with CPS* via the Patient Portal or by calling 212-854-2878.
• You can access any CPS* virtual drop-in by calling 212-854-2878 during designated urgent mental health concerns or problem-solving/coping skills drop-in hours to receive a secure telehealth link to speak with a provider.

If you are in another state:

• Students on the Columbia University Student Health Insurance Plan and located more than 50 miles from campus can access care without a referral. Find an in-network provider via AetnaDocFind (select “Aetna Open Choice PPO”).
• Call CPS* at 212-854-2878 for information on our national and global telehealth options.

For all students, regardless of location and health fee status:

• Meet with an Alice! Health Promotion specialist to support your well-being goals:
  • Schedule a health education appointment or drop-in.
  • Schedule a sexual and reproductive health appointment or drop-in.
  • Sign up for Wellness Coaching for support with your personal well-being goals.
  • For help navigating resources, schedule a health promotion appointment or drop in.
• Call Sexual Violence Response at 212-854-4357 (available 24/7) if you or a loved one has experienced harassment, stalking, sexual assault, or other forms of gender or power-based violence. Schedule an appointment by emailing [email protected].
• Register with Disability Services (DS) to request academic and campus accommodations or use drop-in hours or email [email protected] to ask a question.

For urgent concerns (available 24/7):

• Medical concerns, call 212-854-7426.
• Mental health concerns, call 212-854-2878.
• Survivor advocacy and intervention, call 212-854-4357.
   

We know the past few weeks have been a challenging time for our community, so please, remember that wherever you are, you continue to have access to the numerous programs and services Columbia Health offers. As it comes up, remind a friend or classmate about this information to make sure they can reach out for help when they need it.

With care for our community,

Melanie Bernitz, M.D., M.P.H.
Senior Vice President, Columbia Health
Associate Clinical Professor of Medicine (in the Center for Family and Community Medicine)

 
*for students who have paid the full-time Columbia Health and Related Services Fee