Same Day Service

Alice! Health Promotion staff are available to talk with students about their health questions and how to access resources. Alice! is a confidential resource and the staff respect and protect the privacy of all conversations. Conversations are solution-oriented and not about therapy or giving medical advice — rather, they are meant to help connect students with information and resources to make informed decisions regarding a broad range of health-related topics.

Examples of one-on-one sessions include, but not limited to:

  • Understanding the range of birth control and safer sex options
  • Accessing resources regarding coping with stress
  • Strategies to improve sleep quality
  • Concerns regarding a friend’s alcohol or other drug use
  • Strategies to improve time management
  • Finding reputable resources to better understand a new medical diagnosis
  • Communication strategies to support a friend

Alice! Virtual Drop-in Hours

For the Spring 2022 term (1/18/22 - 4/29/22), students can connect with Alice! for Health Education conversations during virtual drop-in hours.

Tuesday and Wednesday: 5:00 PM – 7:00 PM

No drop-in during Summer sessions

Starting Monday, May 2, 2022, visits by appointment only - email [email protected] to request. Drop-ins will resume on Tuesday, September 6, 2022.

During virtual drop-in hours, click the link below to join the Alice! Zoom waiting room. Drop-ins are first come, first serve. Joining the waiting room puts you in the queue to connect with an Alice! team member.

Join via Zoom: 


Email at [email protected].

Can't make drop-in hours?

Schedule an appointment with us!

Professional staff will make every effort to find a time to meet with students during business hours and to accommodate same-day appointments if feasible. Health education appointments will be through Zoom. A meeting link will be shared upon confirmation of appointment.  

Please note: Appointment availability may change due to events and closures. 

Drop-in is closed during Summer term.

Counseling and Psychological Services (CPS) offers two same day options to see a mental health provider. These are available to all Columbia students who have paid the full Columbia Health and Related Services Fee.

All of our offices operate on a first-come, first-served basis; you may have a brief wait if the counselor is with another student.

Problem-Solving drop-in

One time conversation to talk about an everyday life concern impacting your emotional well-being. Students meet with a mental health professional to gain clarity and find ways to address a problem. Among the typical problems discussed in these sessions are relationship problems, adjustment to campus life, career concerns, acculturation, or anxiety about academics. These sessions are not intended for students currently working with a CPS counselor, nor as a substitute for traditional counseling.

Visit the Problem-Solving drop-in page for hours and locations.

Urgent Mental Health Concerns drop-in

Walk-in session if you are experiencing high levels of distress.

Please note that that these hours are a supplementary support and are not intended to substitute for traditional counseling or other appropriate treatment options. If you are seeking ongoing counseling or psychiatric care, please call 212-854-2878 during regular business hours to arrange treatment planning session that will help guide you to the resource that is right for you.

Unforeseen Closures

We make every attempt to maintain our posted office hours. However, drop-in offices may be closed due to unforeseen circumstances. If you need to talk to someone, contact Counseling and Psychological Services at 212-854-2878, available 24/7.

Disability Services offers drop-in hours according to the schedule posted below. DS drop-in hours allow for an individual 15-minute discussion between a DS staff member and a student with a quick or urgent question. Students not yet known to DS as well those already registered are invited to contact DS during drop-in hours.

Common reasons for a student not yet known to DS to contact us during drop-in hours may include questions about how to register with Disability Services, to learn more about services and accommodations offered by DS, or if you suspect that you might have a disability or were referred to meet with DS staff and are wondering about next best steps.

For students already registered, drop-in hours may be helpful for quick questions around your exam, note-taking, or housing accommodations, to discuss exam rescheduling due to a class conflict, or if you’re having difficulty arranging for accommodations with a professor, teaching assistant (TA), or for a class.

To speak with a DS staff member during drop-in hours

As a result of precautions to contain COVID-19, drop-in hours will continue to be held virtually for the Summer 2022 semester. To attend drop-in hours virtually, simply call 212-854-2388 or email [email protected] during the hours noted below.

When you call, an administrative staff member will ask for your name, phone number, as well as your reason for calling and will share this message with the staff member holding drop-in hours.

If you opt to email, add “drop-in” to your subject line and in the body of the email, include your name, phone number, and reason for wishing to speak with the staff member holding drop-in hours. 

Whether you schedule by call or email, the staff member holding drop-in hours will then call you back within the drop-in period. 

If you are unable to attend drop-in hours due to an academic conflict or time zone constraints, please know we will be happy to schedule a mutually agreeable appointment outside of drop-in hours. To do so, please contact us at [email protected] with your availability. Do let us know if it is a time-sensitive matter when you provide your availability. We will do our best to accommodate your time preference should it be outside of regular business hours (9:00 AM-5:00 PM ET).

Summer 2022 Schedule

Drop-in hours will be held from Monday, May 23 through Friday, September 2 during the hours listed below.

There will be no drop-in hours on 5/30, 6/20 and 7/4

GHAP services include:

  • HIV testing, prevention & treatment coordination
  • Express Collect STI testing, general information, and risk assessment
  • WHAP (Women's Health Advocacy Project) consultations: information about birth control, menstrual cycle, sexual anatomy and pleasure, regular health screenings, and pregnancy options counseling
  • PrEP & PEP consultations (for HIV prevention)
  • Identity-affirming peer support

GHAP provides drop-in hours to chat with an Advocate about any of these topics. Connect with an advocate in person at John Jay Hall, 3rd floor or virtually at

  • Spring 2022 Term (1/31/22 - 5/6/22):
    • Mondays: 10:00 AM - 12:00 PM,1:00 PM – 5:00 PM ET
    • Tuesdays: 9:00 AM - 11:00 AM,12:00 PM – 5:00 PM ET
    • Wednesdays: 12:00 PM – 5:00 PM ET
    • Thursdays: 11:00 AM – 5:00 PM ET
    • Fridays: 12:00 PM – 4:00 PM ET
  • Summer 2022 Term (5/9/2022 - 9/2/2022):
    • Monday - Friday: 12:00 PM - 2:00 PM

What is the process for Drop-in Hours with GHAP/WHAP?

For In Person drop-in hours:

  • Go to the 300 level of Columbia Health in John Jay Hall.
  • At the front desk, fill out a sign-in form and check the box for GHAP or WHAP (sexual and reproductive health). Give it to the receptionist.
  • After a confidential meeting with an Advocate who can order the appropriate screening tests and help answer your questions, you'll have access to the lab which is on the same floor.

For virtual drop-in hours:

  • Join the GHAP Zoom Room.
  • Meet virtually with an Advocate who can order the appropriate screening tests, help answer your questions.
  • The Advocate will share instructions for accessing the lab at Columbia Health.

Urgent or Immediate Assistance

  • During clinic hours, call 212-854-7426.
  • After hours, or on weekends or University holidays, call 212-854-7426 for 24/7 support.
  • In an emergency, call CUEMS/Public Safety at 212-854-5555 if you are on or near campus, or dial 911 if you are off-campus.

In-person walk-in at Lerner Hall

SVR is pleased to offer in-person, walk-in appointments at the Lerner Hall office. While Lerner Hall is currently closed, however, the SVR office in Lerner is open for walk-ins. Call 212-854-3500 to ask an advocate to meet you at the main entrance (Lerner lobby on campus side) to escort you to the office.

Virtual support

SVR operates a 24/7, year round, helpline accessible to all students seeking assistance. This support line can be reached 24/7/365 at 212-854-HELP (4357). 

SVR provides trauma-informed, confidential support through crisis counseling/intervention, advocacy, prevention, and outreach focused on interpersonal violence and harassment. 

Examples include:

  • Assisting survivors and co-survivors of sexual, intimate partner, and gender-based violence by helping them navigate resources within and outside of the University
  • Accompanying survivors to off campus locations such as New York Police Precincts, Local hospitals, Court, and other support services locations on and off campus.
  • Exploring survivor rights and options while also supporting their individual choices
  • Connecting survivors with support services that they, together with the survivor, identify as being helpful to the survivor's emotional, psychological, familial, residential, and spiritual well-being.
  • Cross-collaboration with other Columbia departments and student groups to facilitate events, workshops and trainings tailored to specific communities across campus